In this guide, we'll show you how to choose the perfect keywords to listen to social media conversations and find potential customers.
Let's start our journey to finding new customers through social listening!
Keywords are like helpful signposts in the world of online searching. They're words or phrases you use to find posts that talk about what you're interested in.
For example, if you choose "Social Media" as your keyword, you'll only see posts that mention “Social Media”. This makes it much easier to find the stuff you want to read about on the internet.
Monitor keywords associated with your competitors. This helps identify customers who might be dissatisfied with competitor offerings or are considering alternatives. By tuning into these discussions, you can position your products or services as superior options.
Example Queries: "Mailchimp AND Down", "Mailchimp AND Alternative", "Mailchimp AND Expensive", "Mailchimp AND Issues"
Focus on keywords that show a clear need or interest in products or services like yours. This targets prospects in the initial stages of their buying journey, who are actively looking for the solutions you offer.
Example Queries: "Need AND Email AND Marketing",,"Looking" AND "FOR" AND "Database", "Suggest" AND "Recording" AND "Tool", "Recommend" AND "Email" AND "Marketing"
Aim for keywords where people are looking for help or advice in areas related to your business. This is especially beneficial for service-oriented businesses or those offering specific problem solutions.
Example Queries: "Help" AND Marketing", "Struggling" AND "Email" AND "Automation", "Hiring AND Designer"
Utilize product or service-specific keywords. This approach is effective for attracting leads who have a defined intent or preference, typically further in the buying process.
Example Queries: "Best" AND "CRM", "Top" AND "Automation"
Connect with keywords related to current industry trends, news, or topics. This links you with informed and engaged leads.
Example Queries: "2023" AND "Marketing" "Trends", "AI" AND "Marketing "Trends"
In Sparksocial, the Search Words function acts like an "AND" operator. This means that your search results will only show posts containing all the words you've entered.
The Black List feature in Sparksocial is similar to a "NOT" operator. It filters out posts containing any words you specify.
Additional Tips:
In this guide, we've explored the multifaceted world of keyword selection for effective lead generation. The journey through understanding, strategizing, and utilizing keywords in various ways shows the significant impact they have on connecting with potential customers.
As you apply these strategies and insights, remember that the goal is to create meaningful connections with your audience. Effective keyword selection is more than a technical skill; it's a way to bridge the gap between your business and the needs of your customers.
1. How often should I revise my keyword list for social listening?
Ideally, review and update your keyword list every few months or whenever there are significant shifts in industry trends, consumer behavior, or your own product/service offerings.
2. Should I use the same keywords as my competitors for social listening?
While it's important to monitor competitors, directly copying their keywords might not always yield the best insights for your unique brand. Focus on tailoring keywords that align with your brand's voice and customer interactions.
3. How specific should my keywords be for effective social listening?
Balance specificity with breadth. Very specific keywords can yield highly targeted insights, but broader terms can help capture a wider range of conversations.
4. Can I use popular hashtags as keywords for social listening?
Absolutely. Popular hashtags can be excellent keywords, especially for tapping into trending topics and wider discussions in your industry.
5. How do I measure the effectiveness of my chosen keywords in social listening?
Track the volume and relevance of conversations these keywords fetch. Also, monitor how these insights translate into actionable strategies and whether they're helping you achieve your specific goals, like brand awareness or customer engagement.